Using a collaborative approach, we work closely with you to understand and identify the opportunities driving the need for change in your people and organization. In order to establish a shared vision and achieve success through our custom talent and training solutions, we incorporate a thorough discovery process to determine the right solution to improve employee performance. Together we identify who will be impacted by and benefit from the professional development programs (even beyond the direct participants). Ideation sessions with executives and the operations team is part of the process to learn core business drivers with which to align programs, diagnose organizational culture and competencies and create benchmarks for future success.

We follow a 5 step process and this process is adaptable based on individual organizations’ needs.

STEP ONE | Assessment

• Assess current training and talent development programs using the Instructional Systems Design Model (ISD)

• Ideation sessions with the executive and operations team

• Review all written resources provided by the organization

• Work a "day in the life"; depending on training programs desired, we will integrate and learn job duties

STEP TWO | Strategy & Solutions

• Deliver recommendations for programs that address the company’s unique strengths, challenges, cultural framework and strategic goals


• Design custom training solutions + learning experiences

STEP FOUR | Deliver & Implement

• Deliver new talent + training solutions to the organization, following a structured implementation plan that focuses on communication, transparency, teaching and accountability

STEP FIVE | Measure Success

• Determine ROI (return on investment) metrics for the new programs in place

• Ensure programs are implemented effectively and delivering desired results